JT Recruit
Date Posted
July 6th 2021
Job ID
Salary & Package
£12 - £14.99 per hour
E-mail Enquiries
Job Expired

Full Job Description

Allocations Officer

My local authority client are looking for an experienced Allocations Officer to join them on a full time but temporary basis in Grantham working 37 hours per week, paying £12 - £14.99 per hour. 

As part of the housing team your role will include:

  • The impartial, comprehensive assessment of applicant needs
  • Monitoring and maintaining a fit for purpose housing allocation process, and ensuring those in need receive support and advice in order to make informed choices on how to access housing across all tenures
  • Working to achieve a customer focused, high performing allocations service for all 
  • Ensuring the efficient nomination of applicants to Registered Providers under any nominations agreement and monitoring outcomes
  • Supporting the daily delivery of the service
  • Ensuring effective allocation of properties, supporting nominations to other social landlords and minimizing void times
  • Supporting the development of staff procedures, monitoring of service legal agreements, information sharing agreements and data protection protocols in relation to nomination agreements
  • Working closely with voids, empty homes and improvements teams to prioritise the speedy turnaround of properties required for those in housing need, working together to minimise re-let times
  • Liaising and negotiating with registered providers on agreed nominations rights 
  • Providing appropriate and timely advice to all applicants

To be considered, you must:

  • Have experience of working in a housing service environment including the use of housing IT packages
  • Have knowledge and experience of housing management and allocations services
  • Have experience of providing high quality, customer focussed services
  • Have knowledge of property inspection and assessment for lettings purposes
  • Have experience of working in a performance driven environment
  • Have experience of working with a diverse range of vulnerable customers

To apply, please follow the link to send your CV to Hayley 

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