Full Job Description

Clinical Support Administrator

Clinical Support Administrator for my client based in Aylesbury, on a permanent basis

Salary: £19,000 - £20,000 pa

Hours: Full time 37.5 hrs per week, Monday - Friday 09:00am - 17:00pm

Purpose

To provide admin support the Clinical Team, reporting to the Senior Occupational Therapist.

They are a small team of two occupational therapists, one occupational therapy assistant and one Trusted Assessor and you will be an integral part of our team.

Key Duties and Responsibilities:

• First point of call for incoming telephone calls to the clinical team and initial triage of incoming calls
• To provide administrative support for the Trusted Assessor project, including booking visits and completing administrative tasks following Trusted Assessor assessments
• Keeping documentation and client records up to date, including inputting client’s details on database and Excel spreadsheets
• Liaison with members of the clinical team, other teams within the company and external teams such as for example local authority
• Manage room bookings
• Complete simple telephone reviews, following an initial period of internal training
• Assist to complete monthly statistics and presentations in liaison with Senior Occupational Therapist

Key Attributes:

• Excellent communication skills (written and verbal)
• Good organisational skills
• PC literate, including knowledge of Word and Excel
• Ability to work on own and follow instructions
• Good team player

In return we offer you the following:

• A chance to work as part of a great team doing a rewarding job
• Competitive salary and benefits
• Career progression opportunities & training
• Pension scheme
• Enhanced holiday of 33 days per year (including bank holidays) which increases with service up to 38 days per year (including bank holidays)
• Participation in our employee recognition scheme and recommend a friend scheme
• Entitlement to Employee Assistance Programme and Bike to Work scheme
• Access to exclusive employee discounts and savings in gym & wellness discounts

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