Full Job Description

Electrical Supervisor

My client is a well established electrical firm based in Lockington, Derbyshire.

They are now seeking an experienced electrical Supervisor to join their team on a permanent basis.

Reporting to the Department Manager, you will be responsible for helping to manage the reporting and preparing of invoicing for transfer to accounts and management of all Engineers Training. Key focus is on offering advice, People Management, Profitability and customer service There is a requirement for attention to detail and the ability to communicate effectively at all levels.

Ensuring that reports are completed correctly, cost effectively and delivered on time in accordance to the customer specification and quality requirements.

Ensuring that Engineers are achieving targets, monitoring their production output & time delivery on sites.

Communicating with all the relevant people/departments and co-ordinating all relevant jobs to ensure production output and on time delivery targets are achieved.

The job may include other reasonable duties/tasks from time to time.

Main Duties

Production

Production Control

Monitor and review operations to ensure correct quality standards.

Ensure that all engineers’ activity is time & cost efficient and effective.

Invoicing

Ensuring that reports are processed time effectively to aid prompt invoicing.

Prioritise your daily schedule.

Set, monitor and review workload schedules.

Report Generation

Ensure you have all the correct data for preparing reports for customer requirements.

Monitor & review any jobs against deadline targets to ensure on time delivery.

Ensure that all finished reports are delivered on time and to the agreed specification.

Purchasing & Inventory Management

Inventory Management

Ensuring that the database is updated at all times with the correct information & Customer or Supplier Details.

Customer Service

Customer Service

Maintain proactive, dynamic and effective communication with customers at all times.

Offer flexible and helpful customer service to maintain a high level of customer satisfaction and repeat business.

Health & Safety

Health & Safety

Promote & maintain awareness and compliance of H&S in accordance with company procedure and legal requirement. Ensuring that Engineers Human Focus Training is kept up to date & RAMs are sent to jobs where applicable.

Operational Performance

Developing a High Performance Workforce

Promoting and upholding company performance standards and ideology (on time delivery, quality, continuous improvement, housekeeping & work ethic).

Operational Excellence

Right First Time

High Productivity

High Efficiency

High Effectiveness

Performance Management & Annual Appraisals

Assisting with the Monitoring, review and addressing of personnel under performance, maintaining appropriate records in accordance with company procedures.

Assisting with ensuring that the appropriate systems and processes are in place to measure and manage staff performance and to coach and develop a high performance workforce.

Staff Training & Development

Be aware of and promote best practice and performance standards.

Help develop and monitor performance standards.

Identify individual training needs.

Implement, monitor and review training and development plans.

Monitor and Manage Production KPI’s

Achieve the company’s on time delivery target of 95%

Asist with the meeting of monthly Targets.

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