JT Recruit
Date Posted
March 25th 2021
Job ID
Salary & Package
£12.95 per hour
E-mail Enquiries

Full Job Description

Lettings Officer

My local authority client in Loughborough are looking for an experienced Lettings Officer to join their team on a full time but temporary basis working Monday - Friday 9am - 5pm (37 hours) paying £12.95 per hour. 

The purpose of the role is to identify, advertise and allocate private sector rental properties; and to provide advice, assistance and support to housing applicants, private sector tenants and landlords in order to prevent and reduce homelessness.

* You must be a driver with access to your own vehicle *

The role is varied but includes:

  • Assisting the social lettings coordinator to promote and publicise the work of the social lettings service to housing applicants, landlords, letting agents and other sections of the community in order to raise awareness and understanding of the benefits of the service
  • Promoting and participating in Landlords Forums
  • Carrying out research in the development of new initiatives and best practices nationally
  • Working with private sector landlords and letting agents in order to increase the local supply of affordable housing
  • Working closely with Housing Options Officers in order to prevent and reduce homelessness
  • Identifying and visiting available private sector properties and arranging suitability assessments 
  • Advertising private rental sector properties
  • Identifying, short-listing and nominating prospective tenants and ensuring swift and appropriate lettings
  • Interviewing applicants, matching up availability with needs
  • Ensuring the swift allocation and turnaround of private sector lease properties used for temporary accommodation, in order to keep the use of b&b accommodation to a minimum 
  • Providing advice, assistance and support to private sector tenants in relation to meeting tenancy obligations, claiming welfare benefits and setting up payment plans
  • Negotiating and mediating between private sector landlords and tenants to resolve problems and prevent homelessness
  • Dealing effectively with enquiries from housing applicants; conducting interviews in the office, within the customer's home or on-site as appropriate
  • Maintaining accurate computer records and paper files in relation to all aspects of the service

To be successful you must:

  • Have sound knowledge of current legislation surrounding lettings
  • Either have a Level 3 (or equivalent) in Housing OR have considerable demonstrable experience in the above
  • Have experience of homelessness prevention and housing advice
  • Have experience of case work
  • Ideally have experience of property allocations and lettings
  • Have experience of managing your own caseload
  • Have experience of working in a multi-agency environment
  • Have experience of working with vulnerable people in complex situations
  • Have knowledge of the Housing Act 1996, Homelessness Act 2002, Homelessness Reduction Act 2017 and associated guidance
  • Have knowledge of allocations and lettings processes
  • Be a driver with access to your own vehicle

To apply, please follow the link to send your CV to Hayley 

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