JT Recruit
Date Posted
June 6th 2019
Job ID
West Hallam
Salary & Package
E-mail Enquiries
Job Expired

Full Job Description

Non Conformance Co-ordinator

I am currently recruiting for a full time temp to permanent Non Conformance Co-ordinator. Perhaps you are looking to move to the next level or have previous supervisory experience This is a role for a well-established global provider of transportation and logistics services based in the outskirts of Ilkeston.

The job role is to ensure a quality service is delivered to all our customers. Effective completion of all no conformance tasks issued to the required standard in a safe, accurate and timely manner. To support and manage the non-conformance administrator

Area of expertise: Key relationships –contract administration, other operations

Financial – Understanding of the financial impact on not following conformance processes

Key responsibilities and duties:

  • Ensure compliance in current legislation, company policies and procedures, together with the Contract’s standard operating procedures.
  • Report accurately and in a timely manner on all non-conformance issues to a high quality of service.
  • Direct Communication with the customer on all NC related issues, customer shortage/overage claims,
  • Delivery & transport issues.
  • To be conversant with the site H&S policy maintaining a high levels of Health and Safety awareness and report any areas of concern.
  • Ensure that all duties within the defined area are performed to the highest accuracy and standard.
  • Report any hazards, incidents or near misses as per company reporting procedures.
  • Encourage and identify ideas for continuous improvement, i.e. health and safety, housekeeping and productivity.
  • Demonstrate accuracy in all aspects of work to ensure quality of service, investigate
  • Understand and adhere to the company policies at all times.
  • You will take responsibility to ensure that all non-conformance administrative duties are carried out to a high level of accuracy, professionalism and support and manage the non-conformance administrator.
  • To present data and attend monthly Joint Management Review meetings, travel is required at times to visit customer’s premises.

Important bits

  • A thorough understanding of non-conformance.
  • Previous experience of managing a team.
  • Ability to work on own initiative as well as leading a team.
  • Flexible with work hours, days and able to work overtime as required.
  • Good standard of IT skills (JDA/ Oracle) including excel & word.
  • Customer service and warehouse operations experience.
  • Report writing and presentational skills.
  • One to one and appraisal process desired.
  • Handling performance and disciplinary situations.
  • POD management/control
  • Pre-shipment checks where appropriate

Reports to: Operations Manager

Location: West Hallam

Shift: Any 5 of 7. Non Peak days 8 – 5. During peak flexibility required.

Hours / Week: 40 hours

Pay rate  -£8.98

Please provide a CV and covering letter (outlining your suitability for the role) and salary expectations to the email provided below. All candidates will be required to confirm eligibility to work in the UK before starting employment

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