JT Recruit
Date Posted
June 4th 2021
Job ID
Salary & Package
£20 - £22 per hour
E-mail Enquiries

Full Job Description

Part time Housing Officer

My Loughborough-based local authority client are looking for an experienced and qualified Housing Officer to join them on a part time and temporary basis working two days per week 08.45 - 17.00, paying £20 - £22 per hour.

To be successful you MUST have a Level 3 in Housing (or equivalent) or at least 2 years' housing options or housing needs experience.

You will need to have an enhanced DBS which has been run within the last 12 months, or on the update system.

You will be involved in managing rent accounts, tenancy management and allocations; and the ability to undertake visits is essential. 

The purpose of the role is to manage a neighbourhood to maximise income and take appropriate action to create inclusive communities. 

Duties of the role will include:

  • Daily contact with tenants and their representatives concerning any aspect of Housing management and conditions of tenancy
  • Ensuring by investigation, negotiation and enforcement that tenants comply with their conditions of tenancy, particularly with regard to nuisance and anti-social behaviour
  • Collecting witness statements and evidence for cases referred to court, attending court as required
  • Completing home inspections for tenants requesting transfer, mutual exchange and home visits
  • Monitoring current rent arrears and taking appropriate action in order to prevent debt 
  • Completing estate inspections, including monitoring of the cleaning contract

To be successful you MUST:
- Have an NVQ Level 3 in Housing (or equivalent), or a minimum of 2 years' experience in a housing options or housing needs background
- Have an enhanced DBS/CRB which has been run within the last 12 months
- Have experience of case work
- Have excellent communication skills
- Have experience of managing own area/caseload
- Have clear and accurate letter and report writing skills
- Have experience of dealing with complaints and enquiries in an assertive and sympathetic manner
- Be a driver with access to your own transport

If you match the above criteria and wish to apply for the position, please send your CV to Hayley  

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