JT Recruit
Date Posted
June 9th 2022
Job ID
DRDGN2
Type
Temporary leading to permanent
Location
NG6
Salary & Package
£25 per hour
E-mail Enquiries
becky@jtrecruit.co.uk

Full Job Description

Team Manager - Social Housing

Have you the knowledge of current social housing needs and looking to develop your own skills?

Have you got the knowledge and experience with building maintenance?

 

If so, Becky at JT Recruit would like to discuss new opportunity for a long-established Housing association who house and support people in the East Midlands region.

This is a fantastic place to work and if you are looking for personal development and career progression then apply today!

We are URGENTLY looking to appoint a Team Manager on a temporary basis, although a permanent position is available for the right candidate.

Much of this role is office based with some site visits required.  Service lead supporting the team ensuring the responsive repairs contractors deliver to service standards.

If you can demonstrate that you have a strong desire to improve the customer journey, a self-starter who works to resolve issues and have strong problem solving skills then this is your next challenge.

Purpose

To deliver an innovative, efficient, flexible service to the Property Services Department ensuring it is customer focused, compliant and sustains high levels of excellence and value for money; in line with the vision of “More Homes, Great Services, Better Lives.

Main responsibilities

Promote a positive inclusive culture that supports and models Housing Group CLEAR values, behaviours and expectations.

Recruit, induct, support, and develop colleagues promoting teamwork.

Ensure that all information and advice given is accurate and up to date; communicating all areas of work activity to stakeholders in advance of work being carried out; managing and responding to complaints within time scales.

Update Housing Group systems as required.

Manage and evaluate performance effectively including analysis of contractor WIP performance, providing recommendations where appropriate and chasing overdue works.

Support change management within teams.

Contribute to the development of the policies and procedures and Department Operational Plans, recommending service improvements internally and to other departments.

Support maintenance services to meet or exceed relevant service standards; and all applicable statutory and regulatory requirements to include (but not limited to) responsive, planned, capital, Health and Safety & technical inspections and surveys.

Assist with the procurement of services via traditional tenders or frameworks in line with company policy and procedure, undertaking contract administration from inception to satisfactory completion and setting up contractual arrangements with service providers and contractors.

Assist with property insurance claims as required.

Attend and/or chair meetings with contractors/other Housing departments where appropriate to ensure the effective delivery of the service; making presentations where required.

Deputise for the Maintenance Manager when required.

 

Hours of work are Monday – Friday 08.30-16.30hrs, based at NG6 offices.

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