JT Recruit
Date Posted
October 9th 2018
Job ID
Salary & Package
£12.37 per hour
E-mail Enquiries
Job Expired

Full Job Description

Tenancy & Estate Management Officer

My local authority client are looking for an experienced Tenancy and Estate Management Officer to join them on a full time but temporary basis, working Monday - Friday 09.00 - 17.00, paying £12.37 per hour.


To be successful, you must have experience of dealing with all tenancy and estate matters (other than Anti Social Behaviour), and be available for the specified time frame. You must also be a driver with access to your own vehicle.


The role will include:

- Supporting the housing team in the management of an excellent customer focused tenancy and estate management service

- Actively promoting and initiating customer involvement and be responsible and accountable for a designated area

- Managing tenancies to ensure compliance with tenancy conditions and undertaking any associated work regarding preventative or enforcement action regarding breaches of tenancy.

- Maintaining accurate and up to date records

- Working alongside the sheltered housing service to ensure that those residents receiving support receive a combined joined up approach


To be considered for the role you must:

- Have experience of working within a tenancy and estate management context

- Have experience in multi agency working

- Have experience in handling difficult customers in a compassionate manner

- Have experience of proactively promoting and undertaking face to face and group meetings to reach effective and agreeable outcomes

- Experience of using a variety of IT systems

- Have knowledge and experience of current and future tenancy and estate management issues

- Have knowledge and understanding of tenancy agreements and established estate management principles

- Have the ability to understand, interpret and fully apply prescribed processes in line with company policy, including the application of sound judgement and discretion


To apply, please send your CV to Hayley

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