Call Handler

  • Date Posted:February 28th 2024
  • Job Reference:DBGA1
  • TypeTemporary
  • LocationNR6 5NA
  • Salary & Package£11.48 per hour

Call Handler Urgently required.

Can you help the local community?

Becky at JT Recruit would like to hear from you, she is looking to appoint ASAP an experienced call handler for a short-term temporary contract for a leading Healthcare provider to join their Commercial Services team based in Hellesdon.

The role of the Call Handler will be to answer operational calls that come into the contact centre. You will provide accurate assistance over the telephone using the appropriate software/triaging tools. If necessary, put the caller in touch with other Service providers, as appropriate.

This will involve interaction not only with the public but also other healthcare professionals, emergency services and community organisations.

The Commercial Services Contact Centre provides a 24/7 non-emergency call handling service which includes Patient Transport Eligibility Screening, Telephone Answering Doctors Line , Message handling for Community Nursing and Midwifery Services.

Are you calm, assertive and approachable?

Can you remain calm under pressure?

If you have good geographical knowledge of Norfolk & Suffolk and excellent communication skills then apply today.

Hours of work are full time 37.5 hours Monday – Friday.  Although some shifts may finish at 20.00hrs and may involved a few weekend shifts

A DBS is required for this role.

Apply today, Becky will be in touch with a full job description.

 

 

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