Housing Administration Officer

  • Date Posted:January 22nd 2025
  • Job Reference:HAO
  • TypeTemporary
  • LocationLoughborough
  • Salary & Package£11.67ph

Housing Administrative Officer required for my Public Sector Client to join them on a Temporary Basis for 12 Weeks.

Hours: 21 Hours a week.

Pay Rate: £11.67 per hour.

Job Purpose:

To provide an administrative service across the Strategic and Private Sector Housing Service. To deliver an effective and appropriate service to all service users, fairly and without discrimination.

Main Duties and Responsibilities:

  • To deliver a full range of administrative functions including, distribution of incoming and out coming post, word processing, filing and recording systems and dealing with telephone enquiries/ complaints in the provision of an efficient and effective service and having regards with dealing sensitively with issues in relation to vulnerable individuals.
  • Deal with all enquiries including managing mailboxes across the Service, from customers and partners by taking ownership of and resolving the query.
  • Maintain and input data into a range of databases/spreadsheets to support the Service.
  • To administer and make payments of petty cash in accordance with Audit Regulations.
  • Posting/emailing customer satisfaction surveys and/or carrying out telephone or electronic surveys and inputting data onto a spreadsheet/ database.
  • To support customers with the completion of housing applications including obtaining and checking relevant supporting documents.
  • Monitor the status of void properties and ensure timely and appropriate advertising and uploading of property adverts to the Letting system.

In order to apply you must possess the following.

  • Significant experience of clerical / office administration duties.
  • Experience working with computerised systems.
  • Experience working with Microsoft Office.
  • Experience of working in a Customer focused environment.
  • The ability to converse at ease with customers and provide advice in understandable spoken English is a requirement of the post.
  • Ability to accurately input and extract information from Systems and spreadsheets.
  • Be organised with ability to meet targets and deadlines.

Our Story

Welcome to JT Recruit, where the pursuit of excellence in recruitment has been our driving force for over two decades. Our story is one of passion, dedication, and an unwavering commitment to connecting exceptional talent with thriving businesses.

Our Beginning

Established in 1999, JT Recruit has deep roots in the world of recruitment. With over 50 years of combined experience in the industry, our founders have laid the foundation for a successful journey. They envisioned a better way to address the recruitment challenges faced by job seekers and employers.

Our Mission

From the very beginning, our mission has been clear: to bridge the gap between talent and opportunity. We are more than a recruitment agency; we are matchmakers, seeking out the perfect union of skills and roles. We understand that every job seeker is unique, as is every employer, and we thrive on finding the common ground that leads to success.

 

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