Housing Officer

Housing Officer (Temporary Contract)

Local Authority – Nottingham based
Temporary Contract start: 5 January 2026
37 hours per week | Monday–Friday, 08:00–16:00
£13.47 per hour

Are you passionate about supporting people to access and sustain safe, secure and affordable homes? A local authority in Nottingham is seeking a motivated and customer-focused Housing Officer to join its housing services team on a temporary basis.

This is a varied frontline role, working directly with tenants, leaseholders and applicants to deliver high-quality housing advice, tenancy and estate management services in line with legislation and best practice.

Key Responsibilities

• Deliver effective housing, tenancy and estate management services
• Provide housing advice on lettings, allocations, mutual exchanges and tenancy changes
• Support customers with rent enquiries, benefits advice and financial inclusion signposting
• Manage garage applications, waiting lists, allocations and site visits
• Respond professionally to customer enquiries, complaints and councillor queries
• Support the management of anti-social behaviour, tenancy fraud, safeguarding and vulnerability concerns
• Liaise with internal teams and external partners to resolve customer issues
• Manage keys for empty properties and garages and ensure property security
• Complete accurate administrative tasks, including reports, payments and record-keeping
• Promote digital services, self-service options and tenant involvement within local communities

What We’re Looking For

• Experience working in housing services or a customer-facing public service role
• Strong communication, organisational and problem-solving skills
• Ability to work calmly under pressure and manage competing priorities
• A proactive, accurate and customer-focused approach

This is an excellent opportunity to gain experience within a local authority housing service and make a real difference to local communities.

Apply now to be considered for this temporary Housing Officer opportunity to becky@jtrecruit.co.uk, who is a recruitment professional based at the Derby office and has been servicing the Public Sector since 2002, she focuses on building strong relationships and is dedicated to providing an excellent service and is highly motivated by the people she works with and the people she places.

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