Housing Officer

  • Date Posted:February 20th 2024
  • Job Reference:102039536
  • TypeTemporary
  • LocationCoalville (LE67), Coalville
  • Salary & PackageFrom £15.95 to £16.94 per hour

Housing Officer

Our local authority are looking for a Housing Officer to join them on a temporary basis.

Location – Coalville (LE67)

Pay Rate – £15.95ph – £16.94ph

CORE RESPONSIBILITIES:

To manage a neighbourhood to maximize income and take appropriate action to create inclusive communities.

·Daily contact with tenants and their representatives concerning any aspect of Housing Management and conditions of tenancy.

·Ensure by investigation, negotiation, and enforcement that tenants comply with their conditions of tenancy, particularly with regard to nuisance and anti-social behaviour.

·To collect witness statements and evidence for cases referred to court, attending court as required.

·Complete home inspections for tenants requesting transfer, mutual exchange and home visits.

·To monitor current rent arrears and take appropriate action in order to prevent debt to the Council.

·To complete estate inspections, including monitoring of the cleaning contract.

·To undertake quarterly reviews for Introductory Tenancies and make recommendations for converting to secure or extensions.

ADDITIONAL RESPONSIBILITIES:

  • To always see the service through the eyes of the customer and make suggestions for improvement where appropriate
  • To constantly challenge self-performance and seek to find improvements
  • To carry out duties efficiently and effectively
  • To help build pride, passion and reputation for NWLDC
  • To ensure high standards of health and safety practice are maintained in accordance with council policy, including the health and safety and welfare at work of themselves and colleagues.
  • To promote the Council’s Equality and Diversity Policy to ensure service provision and employment practices are non-discriminatory.
  • To undertake any other reasonable tasks appropriate to the grading of the post and as required by the Team Manager

Experience needed:

  • Experience of working in Housing Management, specifically tenancy management.
  • Knowledge of Housing Legislation
  • Experience of delivering an outcome focused service
  • Ability to maximise income
  • Excellent communication skills (verbal and written)
  • Effective Negotiation and influencing skills

 

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