Tenancy Support Officer

Our public sector client is looking for a temporary Tenancy Support Officer to join them.

Location – Loughborough

Pay Rate – £12.80ph

You will assist with lettings and follow up support to new tenants to set up tenancies and provide tenancy support and advice to existing tenants as required

Experience Required:

• Experience in delivering a high-quality housing service supporting positive outcomes for vulnerable residents.
• Experience in working intensively with vulnerable people within a social or supported housing setting.
• Experience of working with people with mental health difficulties, substance abuse difficulties and offending history.

Skills/Knowledge:

• Ability to make decisions, take the initiative, and work under own direction.
• Excellent problem solving skills and the ability to use appropriate discretion to address complex situations.
• Ability to manage a demanding case load and to plan and prioritise effectively in order to achieve targets and meet deadlines.
• Basic knowledge of housing law and good housing practice.
• Ability to understand, interpret and fully apply prescribed processes in line with Council policy, including the application of sound judgement and discretion where required.
• Ability to assess housing support need and vulnerabilities and deliver targeted support
• Ability to work in partnership with external agencies to achieve positive outcomes for vulnerable households.
• A good understanding and practical experience of Information Technology
• Current knowledge of Welfare Benefits.
• Good written communication skills including the ability to produce concise and clear reports
• Ability to maintain accurate and comprehensive records both manually and electronically.
• Good knowledge of the statutory framework in relation to safeguarding and an ability to apply this in practice and in day to day case work.

Our Story

Welcome to JT Recruit, where the pursuit of excellence in recruitment has been our driving force for over two decades. Our story is one of passion, dedication, and an unwavering commitment to connecting exceptional talent with thriving businesses.

Our Beginning

Established in 1999, JT Recruit has deep roots in the world of recruitment. With over 50 years of combined experience in the industry, our founders have laid the foundation for a successful journey. They envisioned a better way to address the recruitment challenges faced by job seekers and employers.

Our Mission

From the very beginning, our mission has been clear: to bridge the gap between talent and opportunity. We are more than a recruitment agency; we are matchmakers, seeking out the perfect union of skills and roles. We understand that every job seeker is unique, as is every employer, and we thrive on finding the common ground that leads to success.

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